Hi
We are having a weird issue some of the users have outlook contacts saved which are not in the AD and they used to be able to place the name of the contact in lync and it will give them the option to call the phone or mobile device. But all of a sudden this stopped working the contact still pops up but no phone numbers but other outlook contacts work properly. And this is not for every user in the company some still work perfectly
thanks i know it sounds confusing