Hi Experts,
I'm a new Jr. Sys admin and I've installed a Lync server to test it out. The installation went off fairly well but now that I've added a couple of users I've run into a problem that I have been unable to find any documentation on. The users are not pulling any user information from the address book. I've seen lots of documentation suggesting to run Get-CsUserReplicatorConfiguration, Get-CsAddressBookConfigurationand then Update-CsAddressBook. These processes go off without a hitch and the logs show the lync address book pulling information from AD. Next, everyone suggests to delete the the GalContacts.db and GalContacts.db.idx files from the users profile directory and have the client auto-pull the address book information from the server.However, GalContacts.db and .idx but they do not exist in my users' profile. I feel like the problem is that there is a failure for the lync address book to send the information it recieves from active directory to the clients, but I don't have any idea how to fix it. Here's some information that I thought might help anyone trying to help me...
Clients are able to communicate with one another, and can pull contact information from outlook (as well as busy/available status) but cannot search for each other in search field
In IIS manager, the application poos list has plenty of "CS****AppPool" entries but is missing all "LS******AppPool" entries... i'm not sure what this means
I do not have an AD CA installed, we use certificates signed by godaddy, I used a wildcard *.pfx cert and an intermediate certificate because of the cert being a godaddy cert
If you guys need any other information i could really use the help. I apologize if any of my terminology is used incorrectly. Thanks!