hi there,
we have around 10K Lync users in our infra, out of which only 5 users are having address book issue.
It appears the below error message and search never happens in Lync address book.
we have around 10K Lync users in our infra, out of which only 5 users are having address book issue.
It appears the below error message and search never happens in Lync address book.
1. only 5 users are affected with the above error and the issue is unresolved even after I tried whatever the steps that are explained in the articles.
http://blog.insidelync.com/2012/02/lync-address-book-client-synchronization-errors-and-common-problems/
http://blog.schertz.name/2010/09/updating-the-lync-2010-address-book/
2. its not desktop related issue, because from these computers, addressbook is working fine for other SIP IDs.
3. I tried in multiple computers but for this 5 users address book download is never hapenning in any computers, so I strongly beleive this issue is to be fixed from server side.
4. I moved these 5 users to different pool, but no luck.
anyone please advise if you have any approch or resolutions to this issue.