I recently added numbers for the users with extensions into AD.
I populated information in Outlook pretty successfully but they don't show up in Lync. I believe it is due to normalization rules but I don't think I understand that properly.
My number format is:
(123) 456-7890 x123
We do not use Lync to call so it would only be used as reference and at this point I don't care so much about scalability. I just want it to work.
I could probably easily change the format of the numbers since I used a PowerShell script I wrote to input these values.
I've also tried:
+15132245511;ext=123
I'm pretty sure that's due to normalization rules too.
Any help would be much appreciated.
Kyle