Cannot open database "RtcAb" requested by the login
I’m working with a migration of Lync from OCS and I get this error on the Lync FE server:Address Book Web Service failed to initialize Exception: Cannot open database "RtcAb" requested by the login....
View ArticleProblem with failover BackEnd Lync 2010
Hi,We use a lync 2010 entreprise edition. We have a cluster of 2 Back-END.But when one of them crashes, sometimes, we lose the connectivity to the adress book for 10 minutes on lync client. The sql...
View ArticleIs there a way to clear the AD attribute 'msRTCSIP-OriginatorSID' for all the...
Is there a way to clear the AD attribute 'msRTCSIP-OriginatorSID' for all the users in particular OU?Also Is there a way to clear AD attribute 'msRTCSIP-OriginatorSID' for particular users in the OC?We...
View ArticleThis is for Lync Server 2013
Hi,My organization are having some issues with phone numbers replicating from AD to Lync 2013. Up to 2 weeks ago this worked fine no issues, all of a sudden it just stopped. The AD field we use is...
View ArticleNew Top Support Solutions blog
HelloAs part of our efforts to keep our communities informed about the most relevant content that address the top questions that we are getting in out forums and other support channels we want to...
View ArticleImport User Data To Other Users
Hi, I exported user data via powershell:Export-CsUserData -PoolFQDN "lync.domain.com" -UserFilter "user@domain.com" -FileName "C:\Data.zip"and i want to import this data to all users in my company that...
View ArticleUM Telephone Numbers not replicating to all users
Good Morning/Evening all,I currently have MS Lync 2010 4.0.7577 installed, everything is working perfectly for most people.Certain people will use the Lync search feature to find a contact, when that...
View ArticleLync auto created Contacts in Outlook
We run Lync internally and have everyone using Lync client on their workstation. By default Lync seems to automatically create an Outlook contact for users who they have added to their contact list in...
View ArticleExternal client cannot download address book
After reading through a ton of articles here on this forum I have managed to get Lync 2010 server deployed and working except for 2 remaining issues.1. external Lync client cannot download address book...
View ArticleHide/display specific contacts
Hi all,We use Exchange 2007 and Lync 2010. We have two contacts with similar names1. first one is a resource Calendar account 2. Normal user Account. I would like to 1. Hide the Resource calendar...
View ArticleLync User Contact Information
We have a single Lync 2010 server. All users have there AD telephone numbers set as +61 2 9123 xxxx. We are using RCC. On the Lync client when USER A checks the contact card of USER C he see's the work...
View ArticleHow to take Lync Active users list from Lync 2010 Server.?
How to take Lync Active users list from Lync 2010 Server.?
View ArticleWhen typing a number, user displayname not being showed (address book)
Hi all Im using Lync 2010 with all users with this number format: tel:+34944567890;ext=XXXX or tel:+3494456XXXX;ext=XXXX I've set up some normalization rules in the dial plan to normalize this way:...
View ArticleOCS 2007 R2 Client synchronize errors
Hello I have been receiving the following error message when I log into my OCS 2007 R2. I am still able to see my users, but I am not able to search for new users who are added to AD.Cannot synchronize...
View ArticleUnable to expand DG is Lync client - Cannot perform this action, and the...
Hi,I have a user in our Hong Kong office that is unable to open a distribution group she has added to her Groups. She gets the error message "Cannot perform this action, and the cause is unknown....
View ArticleDisable multiple office communicator accounts
Hi All,I have requirement for my client.We are using Microsoft office communicator server R2 in our organization. Is there any script of PowerShell commend to disable/enable multiple user account on...
View ArticleImport AD groups as contacts?
Hi,We have four offices and have just installed Lync Online and synced with our AD. I'd like to automatically import our AD users so that they end up in the correct group (one group per office) for...
View ArticleLync on Server with LDAP?
Is it possible to install Lync on a Server with LDAP?I don't that Lync works with my servers Acive Directory...
View ArticleAdding additional information to contact cards for distribution groups
Hello everyone,My company is using M365 and a lot of our users use Lync to communicate to eachother as well as lookup contact information via the contact cards. I was wondering if there is a way to add...
View ArticleCommunicator 2007 R2 users unable to sync address book after Lync 2013 install
last week we went live with a coexistance platform for lync 2013 our setup is as followsOCS 2007 R2 Standard, no edge serversLync 2013 enterprise pool with two servers, also with no edge serverswe...
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