Regards, Joel
Hello everyone,
we've got the problem that contact names from internal colleagues aren't displaying when they are calling from external (via mobile phone) - only the telephone number is shown. After you accept the call, then the name will be resolved and you see who is calling.
But this is not happening all the time, sometimes the name of the colleague is shown before you accept the call.
Further information:
+ Mobile phone information are stored in AD (format E.164 -> example +49 (999) 99999 )
+ Lync Server 2010, OS Windows Server 2008 R2
+ Clients - Lync 2010 x64/ Lync 2013 x64
Does anyone have an idea why this is happening or what the problem is?
Thanks in advance!
Best regards,
Hermann
Hello everybody,
i hope you could assist me to find a solution for my big Problem in my Environment.
The Problem :
When my Lync 2013 Clients (with latest Updates) try to connect to our Lync 2013 Standard Frontend Server (latest CU5) + kbs installed - i can see in the IIS Logfile Problems connecting to the internal published Website:
2014-08-18 18:11:52 W3SVC34577 FRONTENDSERVER1 172.16.169.160 GET /abs/handler/C-1358-136a.lsabs - 443 - 172.16.176.111 HTTP/1.1 OC/15.0.4641.1000+(Microsoft+Lync) - FRONTENDSERVER1.fullqualified.loc 401 0 0 5
2014-08-19 08:23:54 W3SVC34577 frontendserver1 172.16.169.160 POST /groupexpansion/service.svc/WebTicket_Bearer - 443 - 172.16.173.65 HTTP/1.1 OC/15.0.4623.1000+(Microsoft+Lync) - frontendserver11.fullqualified.loc 500 0 0 1186
In my Application Event Log of the Front End Server i can see :
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 19.08.2014 09:56:55
Event time (UTC): 19.08.2014 07:56:55
Event ID: 4744e217cc984c63af16a87fcf366c8f
Event sequence: 7
Event occurrence: 1
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/34578/ROOT/dialin-6-130529086088190776
Trust level: Full
Application Virtual Path: /dialin
Application Path: E:\Program Files\Microsoft Lync Server 2013\Web Components\Dialin Page\Ext\
Machine name: KPZLYC01
Process information:
Process ID: 1744
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE
Exception information:
Exception type: MissingMethodException
Exception message: Method not found: 'System.Uri Microsoft.Rtc.Management.ServiceConsumer.SimpleUrlReader.GetBaseURLToSimpleDomainMappingForDialin(Microsoft.Rtc.Management.Deploy.Internal.ServiceRoles.WebService, System.Guid)'.
at Microsoft.Rtc.Internal.Dialin.WebPages.Conference_aspx.IsValidFramingDomain(String baseURL)
at Microsoft.Rtc.Internal.Dialin.WebPages.Conference_aspx.AddXFrameOptionHeader()
at Microsoft.Rtc.Internal.Dialin.WebPages.Conference_aspx.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Request information:
Request URL: https://lnc.mefro-wheels.com:4443/Dialin/Conference.aspx
Request path: /Dialin/Conference.aspx
User host address: 172.16.69.63
User:
Is authenticated: False
Authentication Type:
Thread account name: NT AUTHORITY\NETWORK SERVICE
Thread information:
Thread ID: 58
Thread account name: NT AUTHORITY\NETWORK SERVICE
Is impersonating: False
Stack trace: at Microsoft.Rtc.Internal.Dialin.WebPages.Conference_aspx.IsValidFramingDomain(String baseURL)
at Microsoft.Rtc.Internal.Dialin.WebPages.Conference_aspx.AddXFrameOptionHeader()
at Microsoft.Rtc.Internal.Dialin.WebPages.Conference_aspx.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Deinstallation, reboot and reinstallation of the Web Component did not do the trick and did not help.
Thanks for your Help!
R. Wilke MCP / MCSA / MCSE / CCNA
Hi Experts,
I'm a new Jr. Sys admin and I've installed a Lync server to test it out. The installation went off fairly well but now that I've added a couple of users I've run into a problem that I have been unable to find any documentation on. The users are not pulling any user information from the address book. I've seen lots of documentation suggesting to run Get-CsUserReplicatorConfiguration, Get-CsAddressBookConfigurationand then Update-CsAddressBook. These processes go off without a hitch and the logs show the lync address book pulling information from AD. Next, everyone suggests to delete the the GalContacts.db and GalContacts.db.idx files from the users profile directory and have the client auto-pull the address book information from the server.However, GalContacts.db and .idx but they do not exist in my users' profile. I feel like the problem is that there is a failure for the lync address book to send the information it recieves from active directory to the clients, but I don't have any idea how to fix it. Here's some information that I thought might help anyone trying to help me...
Clients are able to communicate with one another, and can pull contact information from outlook (as well as busy/available status) but cannot search for each other in search field
In IIS manager, the application poos list has plenty of "CS****AppPool" entries but is missing all "LS******AppPool" entries... i'm not sure what this means
I do not have an AD CA installed, we use certificates signed by godaddy, I used a wildcard *.pfx cert and an intermediate certificate because of the cert being a godaddy cert
If you guys need any other information i could really use the help. I apologize if any of my terminology is used incorrectly. Thanks!
a little background: we had an issue with our domain controller and had to flash a backup image that we took 2 weeks prior. after we got everything setup correctly again and added users that were not there when we took the image backup. it all seemed fine, until we had to add some new hires. now when I add new users and configure them correctly with in OCS and active directory the user cannot sign in. from what I have read it could be a replication error, but when I try to force replication it fails. as we rely on this service for our business it is very frustrating. I have ran the validation tool and this is what I get.
Attempting to login user using Kerberos |
| Maximum hops: 2 |
| Failure | |
|
| Maximum hops: 2 | |||
hi
I can't add the other organisation account in my contact list. I checked with settings i can add the contact but message is not reaching that person. i installed the latest update also. Kindly please update me inn this..
Hello!
I am trying to create a script that will replace the users msRTCSIP-GroupingID attribute with the OU ObjectGUID
Can anyone help with this
Get-ADUser -Filter * -SearchBase "OU=Test,OU=Tenants,DC=Mayernetworks,DC=COM"
$OUobjectGUID = get-ADOrganizationalUnit -filter * -searchbase "ou=test,ou=tenants,dc=mayernetworks,dc=com" | ft ObjectGUID
Set-ADUser $Accounts -Add @{"msRTCSIP-GroupingID"=$OUobjectGUID}i'm getting the argument is null error
bradley Wyatt
I have a user who seems to be configured the same as others in his dept.
When searching for contacts in Lync, he is only pulling up contacts from the GAL.
He has added his own contact list called "TCP Contact List". Anyone on that contact list is not showing up in Lync's search. Other clients with the same setup is able to search the contact list.
I have already tried steps of the cmdlet Update-CsAddressBook. Setting the client's reg.reg add HKLM\Software\Policies\Microsoft\Communicator /v GalDownloadInitialDelay /t REG_DWORD /d 0 /f
Then deleting the client's two GAL files. Opening/closing Lync.
Still, he is able to search the GAL, but not his other contact list.
Please any assistance would be appreciated.
Hi all,
I have a 2 problems in the Hosting pack:
1. Meet urls are correctly generated for tenants (IE https://meet.hoster.com/tenantdomain/user/confID) but they return a 404 when browsing to the meeting from a browser
2. Office web apps presentations just never work. It just says that it cannot connect to the presentation server.
For problem 1, what I tried was:
1. Set Set-Cssimpleconfiguration -UseBackendDatabase $True -Tenant <TenantID>
2. Tried repairing the IIS Rewrite module as per http://social.technet.microsoft.com/Forums/lync/en-US/e1fbdaa9-0961-4171-ab51-91b8d37432de/action?threadDisplayName=lync-meetings-not-available-404-for-every-url
3. Made sure all my domain maps are correct
4. All certs seem 100% fine.
What is weird is:
https://dialin.hoster.com/dialin - works
https://meet.hoster.com/meet - works (Default cannot join the meeting page)
https://meet.hoster.com/tenantdomain/tenantuser/confid - Does not work
Any help will be greatly appreciated.
\\Tjopsta// http://www.tjopsta.net
Hi,
Unable to search contacts in LYNC 2013. I have deleted the files under below path. Still it is not working.
C:\Users\youraccountname\AppData\Local\Microsoft\Office\15.0\Lync\sip_yourname@domain.com
Regards,
Boopathi S
Hi,
I'm using Lync 2013 and outlook 2013, the backend system is Exchange Server 2013 and Lync Server 2010.
I found that in Outlook 2013 People tab, there's a "Lync Contacts" folder under "My Contacts", which is created by Lync 2010 client enabled by option "Save my Lync contacts in my personal contacts folder on Exchange", and when I want to delete any contact under "Lync Contacts", a pop-up windows displayed and said: you cannot make changes to contents of this read-only folder.
I reinstalled Lync 2010 client back, and check the option "Save my Lync contacts in my personal contacts folder on Exchange" is not selected.
So, anyone can tell me how to delete the "Lync Contacts"?
Hello,
I have a problem
in the company, we have implemented Lync 2013
in contacts list all the contacts are displayed alphabetically with the exception of contacts that contain Polish characters.
contacts with Polish characters get on the end of the list of contacts. what could be the cause? how to solve this problem?
example -
last name starting with the letter C should be on the list of contacts for the letter C before the letter D.Hi,
We're having a bit of trouble with lync / phone normalization and or phone numbers in general.
Lync is importing phone numbers from active directory, which is fine, we'd also like to be able to use the 'Save my lync contacts in my personal contacts folder on exchange server' as this allows activesync users to import the entire active directory (or at least lync enabled AD) list of users / phone numbers to their mobile.
The trouble is the phone format.
In AD we have uk telephone numbers in the following format: +44 (0)1273 123456
On lync contact cards this shows as: +4401273123456
and so in phones it appears the same, the trouble is the number needs to be +44 OR 0 at the beginning, having both makes it unusable.
So i thought that's fine, if lync sees the number as +4401273123456 i can apply a rule to it to remove the first 4 digits (+440) and prefix +44, i've tried this in the wizard under voice routing, and/or under Company_Phone_number_Normalization_rules.txt using:
^\+440(\d{10})$
+44$1
this doesn't produce the desired effect. The gui suggests it should with this number: +4401273123456 produce +441273123456, however once that normalization is applied and Cs-UpdateAddressBook is applied (and the required wait 5 minutes, remove galcontacts files from the client and force them to update address book) the contact card instead simply shows the number as: +44 (0)1273 123456
I really need assistance with this as i can't seem to solve it and have spent a few days doing it.
Hi,
A user is unable to see notes in What's happening today from his contacts in Lync 2013. Environment contains a Lync 2013 server.
Any help is much appreciated.
Thanks
Hello Everyone,
I can't any of my Lync 2010 clients to synchronize the address book.
I checked Event Viewer on my Lync 2010 front-end server and found the following error:
Address Book Server has encountered an unexpected exception.
Exception: Unable to initialize DBOutputSink - Microsoft.Rtc.Server.ABCommon.RtcAbBackendException: Failed to execute SQL statement RtcAbClearInactivePartition ---> System.Data.SqlClient.SqlException: Could not find stored procedure 'RtcAbClearInactivePartition'.
at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)
at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)
at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result)
at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult result, String methodName, Boolean sendToPipe)
at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
at Microsoft.Rtc.Server.ABCommon.RtcAbBackend.DbExecuteNonQuery(SqlConnection connection, String spName, SqlParameter[] spParams, Int32 commandTimeout)
--- End of inner exception stack trace ---
at Microsoft.Rtc.Server.ABCommon.RtcAbBackend.DbExecuteNonQuery(SqlConnection connection, String spName, SqlParameter[] spParams, Int32 commandTimeout)
at Microsoft.Rtc.ABServer.DBOutputSink.CleanupInactivePartition(SqlConnection sqlConn)
at Microsoft.Rtc.ABServer.DBOutputSink..ctor(Settings settings)
Exception Type: Microsoft.Rtc.ABServer.DBOutputSinkException
at Microsoft.Rtc.ABServer.DBOutputSink..ctor(Settings settings)
at Microsoft.Rtc.ABServer.ABServer.Synchronize()
Cause: Internal Error
Resolution:
Contact Product Support Services.
Any help to fix it is greatly appreciated.
Im thinking about recreate rtcab and rtcab1 database, any idea ? plz help.
Thanks so much
Client is using 2010 client, he is already on lync latest hotfix.
MAPI status shows ok
I subscribe Office 365 .
Thean organization whereI work about1xxxemployeesand wanted to knowhow I canaddthem all togetherto the lync client.
Add all of themone by onewill take
me a long time.
Hi there,
i just did a domain migration and used ADMT to migrate computers and users across to our new domain. Users now are getting prompts everytime they log on and Lync launches. the prompts are saying can't authenticate response groups. other users are getting synchronization address book issues as well. if the user cancels, they still can use lync but get an error on the bottom right of their lync saying address book synchronization issues.
I don't have any response groups configured at all in Lync and we don't do enterprise voice. all policies are PC to PC as well