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status update on Lync from outlook

May 23, 2015, 12:41 am
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Hi,

Lync status not updating with outlook calender.

i am using Lync 2013 and outlook is 2013 Pro plus.

if i make lync meeting then only update the status on Lync. for Normal meetings which are in outlook calendar that status not updating on Lync.

My outlook email id and SIP both are same.

Lync options-->Personal-->  i already select Personal informaion Manager is "Microsoft outlook"

i check the box as update my present status based on outlook calander.

but not updating.

please let me know the solution ASAP.

Thank you.

shamshuddin

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lync contact search not working

June 1, 2015, 11:52 pm
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Hi folks,

I am having issue with Address Book, few lync clients are not able to search their contacts if open gal url which set in client configuration, error occurs 503 in browser and not found galcontact.db and idx file in lync profile location.

should I remove lync profile and configure again, sometimes it not resolved

should I update address book from command shell, will it impact to all users?

Server info - Lync server 2013 

Client - 2013

please help to resolve the issue and what's workaround to resolve it.

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Lync 2010 Client Not Downloading Address Book

June 3, 2015, 8:22 am
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Hi All,

I'm having an issue with Lync downloading the GAL and hoping someone can help me.

Ok the issue is straight forward the resolution however seems to be far from simple. I should start by saying that I can search for the sip name registered in Lync server and that works but when I search for their name it doesn't.

Here is the setting which I understand is a bit strange but that’s just how it’s been setup.

Windows Server 2012 R2

Microsoft Lync 2010

SQL Server 2008

SQL Server 2014 (not sure why both were installed but it seems to all work except the address book)

There is a separate partition for Lync Data which in the top layer has the following folders “CsData, MS Lync Server 2010, RtcReplicaRoot and Share” the folder share then has “1-ApplicationServer-1, 1-CentralMgmt-1 and 1-WebServices-1”

Here is a list of all the things I have tried.

1. This I think is the problem!

I ran "Test-CSAddressBookService" and "Test-CSAddressBookWebQuery" and got the following results.

TargetUri  :
TargetFqdn : Server.domain.local
Result     : Failure
Latency    : 00:00:00
Error      : 403, Forbidden
Diagnosis  : ErrorCode=4004,Source= Server.domain.local,Reason=Credentials
             provided are not authorized to act as specified from URI
             Microsoft.Rtc.Signaling.DiagnosticHeader

Am I right in thing that there should be a "TargetUri" there? if so, how do I enter one?

2. When I navigate to the abs handler address https ://ServerName.Domain.Local:443/abs/handler I get error 500 internal server error

When I navigate to the abs address https://ServerName.Domain.Local:443/abs I get the HTML directory structure.

3. I have made sure that I have permissions to the “Abs” structure in IIS for both internal and external and permissions for the shared files.

4. I have tried to resolve it from the client side but the GAL DB files don’t exist. I have also checked the “GAL Status” in configuration information” and that displays “https://ServerName.Domain.Local:443/abs/handler”

5. I have turned AV and firewalls off. Due complex settings to keep out crypto locker out it was best to check but still nothing.

6. I found a guide referring to certificates which I didn’t really understand as MMC didn’t show a cert for lync yet “get-cscertificate” found 3 which had no wildcards but had all the correct names entered.

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Lync 2013

June 10, 2015, 10:02 am
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How to add and upload a picture instead of the URL?
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Cross Federation AddressBook

June 17, 2015, 2:59 pm
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I am currently on Lync2010 on premise, Enterprise, full redundancy, FE, DIR, Edge, Mediation. We are running Open Federation and communicate everyday with hundreds of partners.

The question has been posed to me on finding a way to enable a cross federation AddressBook. I have seen that there are cloud services like NextPlane, which will provide the ability to synchronize users to a directory for federated partners to use.

Of course there is the option of managing contact of external contact with SIP addresses, but I prefer to avoid this.

Are there other options for establishing a shared UC address book with federated partners? Does S4B provide this functionality? IF both federated partners sync'd their directory to azure, could that be used?

What options are available now?

Thanks!

Tom.

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Lync contact search issue

June 19, 2015, 5:29 am
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Hi,

I am facing issue with lync contact search in lync client 2013.

We have to users with same name. both has lync account with different sip address. when we search the Deep in lync client. it shows only one userDeep Kumar (ENG) (ABC) and second user does not appear in lync client. it appear when we type sip id or full Display name. I added both in lync contact also but is not resolve.

Example :-

User 1 :-   Deep Kumar (ENG) (ABC)

User 2 :- Deep Kumar (LOG) (ABC)

Please suggest to resolve this issue.

Thanks,

Deepak

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Call Quality Dashboard for Skype for Business Server 2015 issue

June 20, 2015, 3:19 am
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Hi,

I deployed Skype for business server 2015 and Call Quality Dashboard for Skype for Business Server 2015.  

I am facing issue When I open the portal page is accessible via http://xy.abc.com/CQD

Then I get the page message  Loading.. only dashboard is not showing any information.

Any idea.

Thanks,

Deepak .

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Help with password protected vb module in mdb file Access 2003

March 13, 2014, 10:25 pm
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Hi, everyone!!

I have an old database in access 2003 mdb file, that file has a vb module and I need to modify it, but forgot the password. Anyone know how I can recover or remove that password? Do not want to have to re-write the database from scratch.

thanks for help.
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cant add any user to lync 2013

June 24, 2015, 3:14 am
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Hi hello 

after installed lync 2013  i cant add any user and got this error:

Active Directory operation failed on "ActiveDirctory.mehr.lab". You cannot retry this operation: "Insufficient access rights to perform the operation
00002098: SecErr: DSID-03150BC1, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0
".You do not have the appropriate permissions to perform this operation in Active Directory. One possible cause is that the Lync Server Control Panel and Remote Windows PowerShell cannot modify users who belong to protected security groups (for example, the Domain Admins group). To manage users in the Domain Admins group, use the Lync Server Management Shell and log on using a Domain Admins account. There are other possible causes. For details, see Lync Server 2010 Help.

thank u all. 

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lsabs file not found - Return 404 to client

July 17, 2012, 10:37 am
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I am running Lync Enterprise Server with June 2012 CU. Recently some users have started reporting issues with Address Book. Often users get exclamation mark which says:

"Cannot Synchronize with the corporate address book because the file could not be found. Contact your support team with this information"

For each user if I delete Galcontact.db and download it again this error goes away, but that is not feasible to do for hundreds of users. 

I tried Lync logging and found various traces which confirmed that requests are going to lsabs files which doesn't exists in Lync share for that pool (we have multiple pools). However there are no ABS Synch errors in Lync Server event logs. 

Here is a trace:

TL_ERROR(TF_COMPONENT) [13]3618.34D4::07/17/2012-17:07:52.471.00082b86 (ABServerHttpHandler,AbsHttpHandler.ProcessRequest:httphandler.cs(228))(00000000021B994F)File not found \\servername\Lyncshare\1-WebServices-4\ABFiles\00000000-0000-0000-0000-000000000000\00000000-0000-0000-0000-000000000000\C-1066-1077.lsabs. Return 404 to client

Can somebody please help?

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Lync 2010 can't expand contact group and new lync user can't find anyone

July 13, 2015, 6:02 pm
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Hi,

Our lync 2010 can't expand contact group and new lync user can't find anyone, I checked event log, there are a lot of same event ID 4096:

An unhandled exception was encountered in WebTicketService service.

Exception Details. System.Security.Cryptography.CryptographicException: Invalid provider type specified.

   at Microsoft.Rtc.Internal.WebServicesAuthFramework.AuthUtitlities.FindAndValidateTokenTransferCert(String certSN, String certIssuer)
   at Microsoft.Rtc.Internal.WebServicesAuthFramework.WebTicketKeyStore.InitSigningCredentials()
   at Microsoft.Rtc.Internal.WebServicesAuthFramework.WebTicketKeyStore.GetSigningCredentials()
   at Microsoft.Rtc.Internal.WebTicketService.WebTicketService.GenerateSamlToken(OCSIdentity ocsId, String sipuriRenew, RequestSecurityToken rst, SecurityKeyIdentifier proofKeyIdentifier, EndpointAddress audienceAddress)
   at Microsoft.Rtc.Internal.WebTicketService.WebTicketService.DoIssueToken(Message rstMessage)
   at SyncInvokeIssueToken(Object , Object[] , Object[] )
   at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
   at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage4(MessageRpc& rpc)
   at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)
Cause: Application error. Please look through the exception details for more information.
Resolution:
Restart the server. If the problem persists contact product support.

I tried to restart and Invoke-CsManagementStoreReplication, still didn't work.

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Lync synced on losy laptop

July 27, 2015, 2:32 am
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Hello Microsoft, 

I synced MS Lync on my laptop which I lost later on and the lync is still synced in that laptop.

The person who holds that laptop is able to send messages to my contacts even though I changed my credentials.

Please help urgently considering it as priority because the same person can use my identity.

Don't hesitate to revert in case further information required from my end.

Thanks..

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Showing Wrong contact information in Lync

July 28, 2015, 3:12 am
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Hi,

We have lync user with two AD Account(A & B).A account disabled in AD.If we query B lync contact information we get A account contact information.Please provide the solution to this issue.

Regards,
Sharief
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Lync address book is not working on Lync 2013 mobile clients (Iphone,Android)

July 28, 2015, 9:12 pm
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Hi,

Lync Address book is not working on Lync 2013 mobile phones (IPhone,Android)

Error :- "we can't connect to the server right now. Please
try again."

Any Idea...

Thanks,

Deepak

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Android Moto G2 2nd Gen - Lync 2013 keeps prompts for Sign-In Info whenever if we minimize and relauch the app on Mobile

August 6, 2015, 11:24 pm
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Hi Team -

Lync 2013 Mobile Client keeps prompting Sign-In credentials every-time whenever we relaunch or minimize and relauch the app on my Andriod phone, the lync client version is 5.6.3.8.

I've checked the checkbox to save my password, If i go and relauch the
Lync client , it will again asks for client sign-in information to
logging in to server

Karthikeyan


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Questions on Reverse number Lookup from Outlook contacts

August 10, 2015, 1:11 am
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Hi Experts,

Please have a look at the below scenarios:

1. Users A and B or corporate users. User A’s mobile number is published in AD and included within lync contact card – hence available within lync address book of all other users. User A joins a meeting organised by User B from his mobile.
2. User C is an external PSTN user (not in corporate AD) and User B has added User A’s Name and phone number (in E.164) as an outlook contact. User A joins User B’s meeting from PSTN.

Questions:

1. Is the name resolution (Reverse number look up) will also depend on the outlook contacts?
2. If so, what logic it follows in the background?

Please advise. Many thanks.


Questions:

1. Is the name resolution (Reverse number look up) will also depend on the outlook contacts?
2. If so, what logic it follows in the background?


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Hiding Contacts from Lync Server 2013 Address Book not working

August 27, 2015, 6:36 pm
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Hello All,

I  am trying to hide 2 contacts from the Lync serve AB but can't make it work.

I was following

http://www.justin-morris.net/how-to-hide-users-from-the-lync-address-book/

Environment: Lync 2013 FE pool which consists of 1 servers since it's  test environment. I am using the  following attribute to filter. Have populated this info to the user AD account

ABS Configuration Tool: added and enabled that attribute. Initially, I didn't select any parameter for "OC Field Name" but I later I set "Description" as the parameter.

I have restarted the RTCSRV services, ran update-csuserdatabase and then after waiting a while ran update-csaddressbook. Deleted another test  user's GAL contact DBs to force a redownload of the updated AB files but no success. I still can see the contacts in GAL.

 Can anyone please give some light on this issue. I am not sure if that "OC Field Name" has something to do with the issue?

Any help will be appreciated.

Regards,

Imrul



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Lync address book issue for only some users across the org

September 3, 2015, 6:22 pm
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hi there,

we have around 10K Lync users in our infra, out of which only 5 users are having  address book issue.
It appears the below error message and search never happens in Lync address book. 


1. only 5 users are affected with the above error and the issue is unresolved even after I tried whatever the steps that are explained in the articles. 

http://blog.insidelync.com/2012/02/lync-address-book-client-synchronization-errors-and-common-problems/

http://blog.schertz.name/2010/09/updating-the-lync-2010-address-book/

2. its not desktop related issue, because from these computers, addressbook is working fine for other SIP IDs.

3. I tried in multiple computers but for this 5 users address book download is never hapenning in any computers, so I strongly beleive this issue is to be fixed from server side. 

4. I moved these 5 users to different pool, but no luck.

anyone please advise if you have any approch or resolutions to this issue.

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Search Failed Because Of Configuration Issues With The Address Book Server

October 8, 2012, 2:10 pm
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One of my users is reporting an error when searching for contacts within the organization. Everytime he searches for another user lync pops up with the following error.

Lookup Error

No one else in our entire user base has reported this error so far.

We have reset his IE settings and his lync profile on the local machine.

Any help will be appreciated

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Web search only, and number normalization

February 1, 2013, 6:47 am
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Hi,

I have enabled the web Search for one test user, and found the following problem:

When user type the phone number 0123456789, the Lync will normalise the number to "+358123456789" but no contacts can be found.

When user type the phone number +358123456789, the Lync founds the contact.

When using the GAL search, both formats find correct contact.

Is this something that Lync client send to the Web Search the number I have typed, and not the number which is normalized?

--
Petri

Petri

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