Lync is unable to find employees using search function
We have bought Office 365 from Microsoft & hosting mailboxes at Microsoft's data center + using Lync.Since last 5~6 days, users are unable to find employees using search option in Lync. Also photos...
View ArticleLync Clients do not show Phone numbers
To make a short story long, we are not getting phone numbers (4-digit extensions) for users to show up in Lync client on the PC. Here's what we've done so far:Verified that phone number is in AD for...
View ArticleAddress Book Server is experiencing issues or Cannot Sync Address Book
I install Lync Server 2010 and install Lync 2010 for client PC, but Lync client error "Cannot Sync Address Book". If I on server run command Set-CsClientPolicy -Identity Global -AddressBookAvailability...
View ArticleLync Front End Services Down when this Event ID occured LS Address Book...
Hello!I am getting lync front end services down problem at every night when LS Address Book Server id21054 event id is occured...it is generated at every mid night....Can anyone pls. provide the...
View ArticleGrouping Address Book on Lync
Hello Everyone, My management came up with this weird idea to me a few days ago. I am still searching and searching and I don't think this is doable but I just want to get your opinions maybe one of...
View ArticleLync for Mac 2011
I subscribe to Lync Online with Plan 2. I am an independent contractor and work out of my home. When I attempt to engage with a business contact he is showing as Presence Unknown. I need help in...
View ArticleMultiple work numbers in Lync client Contacts
I have seen several people with this issue, but I have not been able to get this resolved. I have the users phone numbers updated in AD in the following format:I have the phone numbers in AD in the...
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Lync 2010 client contact card does not show translated numbers
Hi there. We have an issue at customer site with the AD number normalization. The numbers in the AD have different formats like four digits eg 4321 and mobile phone 0612345678 these numbers are...
View ArticleIssue with Address Book
So I'm not really sure how to troubleshoot, but this is what I'm seeing:At least 1 user has information in the Lync contact card that is out of date. The person's office phone number was updated in...
View ArticleWeb search only, and number normalization
Hi,I have enabled the web Search for one test user, and found the following problem:When user type the phone number 0123456789, the Lync will normalise the number to "+358123456789" but no contacts can...
View ArticleLync client show "Lync Call" button even for Audio/video disabled user
Hi, I see something strange in the Lync client (2010 & 2013)I created some users with audio/video disabled.In their lync client, they can do only im and mail. OK But for an entreprise voice enabled...
View ArticleAdd new OC field name to address book
Hello, I have users that work in multiple offices in different states. I entered both work numbers into the AD telephone number attributes. In lync the user's work numbers are displayed as "work"...
View ArticleLync 2010 Multitenant Pack TenantID issue with Address Book
Hi, <o:p></o:p>I have a problem with the Lync 2010 Multitenant Pack. I have some users in Lync that are not included in the Address Book. On the FrontEnd Server I get the following...
View ArticleEvent 21034 - LS Address Book Server - Normalization Search
There is plenty of information out there regarding Normalization and modifying things so that this error isn't received. The question I have is I would like to find the user(s) that don't follow...
View ArticleLync Contact Search not showing all users.
Hi,Not sure if this is the right forum, I am having an issue with the Contact Search in Lync not showing the correct users in the search results.I currently have clients set to query the server...
View Article"people I manage calls for" lync
2812461 will work on lync 2010??Issue: Unable to remove people from "People I manage calls for"Please let me know
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How to delete "Lync Contacts" in Outlook 2013？
Hi,I'm using Lync 2013 and outlook 2013, the backend system is Exchange Server 2013 and Lync Server 2010.I found that in Outlook 2013 People tab, there's a "Lync Contacts" folder under "My Contacts",...
View ArticleOCS 2007 R2 SIP address not searchable...Single user
Have a user that is not searchable in OCS by his SIP address ( 1st name, last name ). He is discoverable by the full email address. Strange thing is in our Web Client, he is searchable by the SIP...
View ArticleDuplicate entries in LYNC contacts
Hi!I've got all entries in LYNC contacts duplicated.i.e. when I press Call button I can seeWork 1144Mobile 4144Work 1144Mobile 4144 Any ideas how to fix it?
View ArticleCompany_Phone_Number_Normalization_Rules.txt not picked up
I'm having an issue where the normalization in the Company_Phone_Number_Normalization_Rules.txt is not being picked up.# # ddd # # (\d{3}) +$1The file has been copied to \ABFiles folder, the...
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